Refund and Returns Policy

Last updated: February 14, 2026

Overview

The Situationship Reflection Game is a digital product. Due to the nature of digital content, all purchases are final and non-refundable.

Once access to the game has been granted, we cannot offer refunds, exchanges, or cancellations.

By completing your purchase, you acknowledge and agree that you are receiving immediate access to digital content and therefore waive your right to a refund.


What Your Purchase Includes

Your purchase of the digital game includes:

  • Full access to The Situationship Reflection digital card game

  • Complimentary early access to Episode One of the filmed series

  • Access before the series becomes publicly available later this year

Access is granted immediately after payment confirmation.


Exceptions

Refunds will only be considered in the event of:

  • A duplicate charge

  • A verified technical issue that prevents access and cannot be resolved

If you experience a technical issue, please contact us within 7 days of purchase at:

hello@situationshipgame.com

We will make every reasonable effort to resolve access issues promptly.


Chargebacks

If you initiate a chargeback without first contacting us to resolve the issue, we reserve the right to revoke access to the digital game and series.


Contact

If you have questions regarding this policy or need assistance, please contact:

hello@situationshipgame.com

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